Job Description

Job Description

Receptionist

We are seeking a friendly, highly organized, and professional Receptionist to serve as the first point of contact for our office. This role is vital in creating a welcoming and positive environment for clients, attorneys, staff, and visitors, while providing comprehensive administrative and operational support.

Pay: $33-$36

Role Overview:

As the front-facing representative of the office, you will coordinate and support a wide range of services, including concierge assistance, conference and meeting room management, event coordination, catering, visitor office set-up, lounge supply restocking, furniture and plant management, spatial planning, and kitchen facilities management. You will play a key role in ensuring smooth day-to-day office operations and a high-quality experience for all visitors.

To excel in this role, you should have a pleasant and professional demeanor, the ability to manage multiple tasks under pressure, and strong problem-solving skills. You will handle emergencies efficiently and support office operations in alignment with the firm’s values.

Key Responsibilities:

• Greet visitors, clients, internal attorneys, and staff warmly and professionally.
• Add guests and visiting attorneys to the building security system.
• Answer and manage multi-line phones with professionalism.
• Reserve conference rooms and visiting attorney offices using specialized software.
• Maintain a clean and organized reception area.
• Provide parking validations and track visitor access cards.
• Assist with conference room setup, furniture reset, temporary equipment delivery, and event signage.
• Support guests with guest Wi-Fi access.
• Submit maintenance work orders and coordinate with office management on facilities issues.
• Complete special projects as assigned by office management.
• Respond promptly to requests, inquiries, and complaints with accurate information.
• Utilize on-site Xerox resources for copying needs.
• Follow all security and emergency procedures, responding calmly and efficiently in emergency situations.

What We’re Looking For:

• A friendly, professional, and approachable personality.
• Ability to multitask, manage stress, and prioritize effectively.
• Strong organizational skills and attention to detail.
• Excellent interpersonal and communication skills.
• Commitment to creating a welcoming and collaborative environment that reflects the firm’s values.

Why This Role Matters:

As the heart of our office, the Receptionist ensures every visitor feels welcomed and every administrative task is executed to the highest standard. You help foster a sense of community and well-being, supporting both colleagues and clients through exceptional service and professionalism.

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