Job Description

Technical Business Analysis - Advisor I

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About your role:

As a Technical Business Analyst supporting our Signature Bank Platform, you will perform detailed requirements analysis, process documentation, and conduct user acceptance testing to ensure our solutions meet client needs. The role requires an analytical mindset to evaluate business processes, anticipate requirements, and develop optimized solutions. You will work with cross-functional teams and stakeholders, providing leadership and guidance to junior staff.

What will you do:

• Collaborate with Financial Institution clients to define and document software requirements and customization requests specific to the Signature application
• Analyze and troubleshoot Signature-related issues, coordinating with development, QA, and product teams to implement effective solutions
• Develop detailed business requirements and programming specifications to support enhancements and customizations
• Serve as a Subject Matter Expert (SME) on Signature Core during development phases, mentoring team members and ensuring alignment with client needs
• Validate Signature core functionality through testing and support clients with installation, configuration, and deployment
• Contribute to continuous improvement by enhancing documentation and streamlining processes related to Signature implementations

What you will need to have:

• 6+ years of experience in Business Analysis
• 4+ years of experience in gathering requirements, documenting processes, and working with development teams to create functional specifications
• Deep knowledge on loan servicing/processing system
• Bachelor's Degree and/or equivalent military experience

How you'll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday

Salary Range $78,000.00 - $138,000.00

These pay ranges apply to employees in New Jersey, New York, and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable)

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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