Job Description
Job Summary:
Are you a driven HVAC professional ready to boost your career and income by focusing on customer relationships and sales growth? At HELP, we’re not just about repairs — we’re about empowering our team to become trusted advisors who unlock value for homeowners and drive business success. If you thrive on educating customers, recommending smart solutions, and maximizing earning potential, this opportunity is for you!
Key Responsibilities:
Build strong customer relationships by understanding their HVAC needs and providing tailored solutions
Consult with homeowners to recommend system upgrades, energy-efficient options, and preventive care plans
Present clear, compelling proposals that align with customer goals and budgets, driving sales growth
Educate customers on system performance and the benefits of maintenance and upgrades to increase satisfaction and loyalty
Collaborate with the service team to ensure timely and professional follow-up on sales leads and customer inquiries
Maintain accurate records of customer interactions, recommendations, and sales activities
Represent HELP’s brand with professionalism, ensuring high customer trust and retention
Stay informed on industry trends and product innovations to provide customers with the best options
Qualifications:
2+ years of residential HVAC experience with a strong focus on customer communication and consultative sales
Proven ability to engage customers, identify needs, and close sales opportunities
Strong interpersonal skills with a sales-driven mindset and a passion for helping customers
Valid driver’s license and HVAC certification/license preferred
High school diploma or GED (HVAC trade school or apprenticeship a plus)
Benefits:
Competitive base pay plus uncapped commission — your earnings grow with your success
Medical, dental, and vision insurance
401(k) with company match
Paid time off including vacation, holidays, and sick leave
Gym membership reimbursement
Supportive, inclusive culture focused on your professional growth
#HLP2
Pay Range
$100,000—$200,000 USD
About HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
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