Job Description

Job Description

Job Description

Description:

Route Driver

Job Description : Reporting to the Assistant Manager of Outbound Logistics, the Route Driver position is responsible for surprising each customer with exceptional service and delivering that customer experience to each stop. Drivers will get the right parts to the right customer/store at the right time in a safe manner, and will act with integrity, empathy, and trustworthiness every single day. The Route Driver will achieve desired results by executing these core roles.

Core Roles:

Sales:

• Has complete understanding of territory and each stop
• Customer receives order within the allotted time frame
• Return merchandise is treated as importantly as outgoing freight
• Surprise each customer with exceptional service every day

Profit:

• Verifies all parts before they leave the store
• Follows all cash handling procedures when applicable
• Follows all invoicing procedures
• External customers are treated as exceptionally as internal customers
• Customer receives the right parts
• Accurately completes all paperwork as set out in guidelines
• Visually inspects load prior to driving route

Team:

• Recognizes co-workers for doing a great job
• Maintains an extremely positive attitude on a daily basis
• Stays within company dress code
• Follows company guidelines on attendance
• Always willing to help others
• Strives for excellence in everything everyday
• Participates in all company and store meetings and functions

Safety:

• Follows emergency procedures
• Keeps store and work area clean and clutter free
• Utilizes team lifts on all heavy and bulky items
• Uses proper techniques when climbing ladders
• Reports to manager any violations of company safety policies or unsafe working habits
• Follows company safety guidelines that are laid out in the safety manual
• Completes all online Drivers safety training
• Does not receive call-ins regarding unsafe driving
• Completes and documents daily and weekly vehicle inspections
• Follows vehicle accident procedures
• Adheres to the company’s distracted driving policy

Qualifications

Qualifications: Must be 21 years of age or older, must also possess a valid driver’s license as well as a clean driving record. Must be able to drive a standard transmission vehicle. Must possess excellent customer service skills and be able to lift over 40lbs routinely. This is not a complete list. Please see Manager for further details. A CDL is not required for this position.

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